Shipping policy
Shipping Policy
Thank you for shopping with IronBay Supply! We are committed to delivering your order as quickly and efficiently as possible.
Free Worldwide Shipping
We proudly offer FREE shipping worldwide on all orders.
Processing Time
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Orders are typically processed within 1-3 business days after payment confirmation.
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You will receive a confirmation email once your order has been processed and shipped.
Shipping Time
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United States: 5–10 business days
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International: 7–21 business days
Shipping times may vary depending on your location and customs processing.
Tracking Your Order
Once your order ships, you will receive an email with tracking information so you can follow your package’s journey.
Delayed or Lost Orders
While we strive to meet delivery timelines, delays can happen due to factors beyond our control (weather, customs, etc.).
If your order appears lost or significantly delayed, please contact us at:
📧 Email: jon@pinnacledealersllc.com
We will work with you to resolve the issue.
Incorrect Address Disclaimer
Please make sure your shipping address is correct at checkout.
IronBay Supply is not responsible for packages delivered to an incorrect address provided by the customer.
Customs, Duties, and Taxes
For international orders, customs fees, duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.